Mastercam reports a successful 2020 despite pandemic

March 24, 2021 - 07:15am

Meghan West, president and CEOCNC Software Inc. in Tolland, Connecticut, reported strong financial results and its Mastercam product continued to be the world’s most widely used CAM software.

Despite the challenges of a global pandemic, the 2020 results mark 26 years in a row for positive sales results. “This past year was a reminder of the role that manufacturing plays in the global community,” said Meghan West, president and CEO of CNC Software Inc. “Even when the world stops, manufacturing does not. Even when we see disruptions of such great magnitude, our employees, our Resellers, and our customers continue to forge on to produce the items that the world relies on. It is an honor to be a small part of empowering that process. Mastercam’s mission is to solve the world’s manufacturing challenges, and this past year was a testament to that commitment.”

To keep employees safe during the COVID-19 pandemic, CNC Software shifted its workforce to 100 percent remote and released Mastercam 2021 on schedule. Also, many training and educational programs related to the software release were shifted to digital platforms, with great success. The company beat 2019 revenue and filled several key strategic roles to bring even greater support and security to the business, development cycle, and Mastercam community-at-large.

Such rapid response to the challenges of a global pandemic enabled CNC Software to provide steadfast support for a network of Mastercam Resellers that made accommodations and swift changes themselves to support manufacturing enterprises around the globe. As Mastercam drives improved automation, productivity, and cost savings for shops, Mastercam Resellers empower the implementation of modern manufacturing into production processes that were especially vital in 2020 as part of the collective response to the pandemic-relief effort.

In May, Mastercam released a video expressing gratitude to the manufacturing community, in honor of the many companies and employees that ramped up production or shifted gear as needed to keep communities stocked with PPE and household necessities. Many Mastercam Resellers and users were among those answering this call.

Mastercam took many steps to provide increased value to its user community throughout 2020. A commitment to local and global initiatives included Workshops for Warriors, WorldSkills, TITANS of CNC | Academy, Manufacturing Day, and Big Brothers Big Sisters.

The company also continued supporting numerous educational programs and competitions, many of which had challenges in the face of distance learning and social distancing protocols. Free Mastercam University courses were delivered to over 20,000 people to learn or improve CAD/CAM skills, as well as a free Mastercam Dynamic Thinking series of content. This series included recorded webinars and blogs.

Partnerships with leading machine tool and tooling manufacturers expanded, new post processors were developed, an improved Mastercam Swiss solution was released, software licensing launched around the world, and efforts to improve the usability and functionality of Mastercam carried on seamlessly. As the future of manufacturing is considered, Mastercam continues to assess, refine, and expand on behalf of a worldwide user base.

For more information about Mastercam, please visit

Related Glossary Terms

  • computer numerical control ( CNC)

    computer numerical control ( CNC)

    Microprocessor-based controller dedicated to a machine tool that permits the creation or modification of parts. Programmed numerical control activates the machine’s servos and spindle drives and controls the various machining operations. See DNC, direct numerical control; NC, numerical control.

  • computer-aided manufacturing ( CAM)

    computer-aided manufacturing ( CAM)

    Use of computers to control machining and manufacturing processes.


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