Published
January 13, 2021 - 10:15am
Big Kaiser Precision Tooling in Hoffman Estates, Illinois, launched a LiveChat feature on its Website, www.BIGKAISER.com, to help current and future customers with their inquiries.
No matter which Website page a customer is on, they can connect directly and instantly with one of the company’s agents in just a few clicks. Agents will be available during normal business hours and customers can leave a message after hours for help with questions on topics such as:
- Application support
- Tool presetting
- Pricing and availability
- Order status
- Equipment maintenance
Users can save a transcript of their chat for future reference. The chat feature appears on the lower right of any page on BIGKAISER.com.
For more information, contact Big Kaiser at 224-770-2999 or visit www.us.bigkaiser.com.
INDUSTRY NEWS
