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PCT USA launches new Web site

Precision Cutting Tools USA Inc., Santa Fe Springs, Calif., has launched its newly re-designed website. After months of analyzing customer behaviors, patterns and feedback when using their website, www.pctcutters.com, Precision Cutting Tools developed features to give users what it calls a full-service Web experience. “We’ve made it easier for distributors to search for tools, check real-time price/availability, order online, create specials, track their orders and even print their invoices online,” said PCT Vice President Nikhil Sheth.

The site’s new features include an advanced filtering option that allows customers to browse through products according to their needs (cutting tool type/material, shank diameter, number of flutes, overall length, etc.). In addition, PCT added a special cutting tool program, “Especially Made for You,” which includes over 40 new pre-made special prints which are available to type on directly or to download. The prints are in alphabetical order and categorized by machining type (drilling, milling and reaming) to facilitate browsing.  Furthermore, the site includes a tracking system that allows customers to view their order details (product numbers, descriptions, items shipped, etc.), get tracking information (shipping method and tracking numbers) and print/download their invoice.

According to the company, the site is designed to provide customers with a user-friendly experience, along with the same services PCT currently offers over the phone. “We felt it was necessary to add new features and redesign our website content, in order to fully-satisfy our online customer base,” said PCT Marketing Manager Brenda Ramirez, who directed the project.

Precision Cutting Tools manufactures end mills, drills, routers, chamfer mills and specials per-print in North America. 

For more information, contact:
Precision Cutting Tools 
13701 Excelsior Dr.
Santa Fe Springs, CA 90670

Posted 8/1/2013 

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