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Komet of America announces first service partner

CountyLine Tool of East Peoria, Ill., has become the first North American Komet Service licensed partner, providing customers with tool refurbishment services as well as Komet brand standard and made-to-order solid carbide tools.

“The Komet Service network already counts over 15 partners in four European countries, and we are starting to roll the concept out in North America,” said Thomas Whennen, Manager of Komet Service for North America. Komet of America is based in Schaumburg, Ill. “The idea is for Komet customers to find everything under one roof: the possibility to get Komet tools, as well as tools of other brands refurbished and re-coated, but also to access standard and simple special carbide tools, and the expert field support that they have come to expect from Komet. I am thrilled to welcome CountyLine Tool as our first U.S. partner.”

Founded in 1984, CountyLine Tool is a cutting tool manufacturing and refurbishment specialist. “Our dedication to excellence is our prime mission,” says Vonda Jones, President of CountyLine Tool. “When we acquired CountyLine Tool in 2012 our goals were to achieve and maintain the highest quality and excellence in our field, to operate utilizing state-of-the-art equipment and leading technology, to surround ourselves with an outstanding, competent team, and to be a leader in customer service… Komet represents all of these things. I honestly didn’t think I would consider becoming a partner with another company, but being a Komet Service Partner is in complete alignment with our mission and goals. It helps posture our company for market expansion through advanced training, support, technology, superior quality products, customer service and visibility. We are very excited about our future together!”

These partnerships will allow current Komet customers to experience an enhanced level of service and support from Komet, will represent a growth opportunity for our partners through an expansion of their product and service portfolio, and will enhance Komet’s brand presence and customer proximity in North America through an extensive network of local partners. “It is a win-win-win situation for all,” comments Thomas Whennen, adding, “we have an aggressive implementation plan.“

Komet plans to welcome additional service partners in 2013.

The onboarding of CountyLine Tool as a Komet Service partner will be marked by a grand opening to take place on February 28, 2013 at its East Peoria facility. Part of CountyLine Tool’s involvement with the local community, they will also conduct a food drive and collect donations for the benefit of a local food pantry during the event.

Posted Feb. 4, 2013

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